Accessibility Statement
Chiswick Movers Accessibility Statement
Chiswick Movers is committed to providing an accessible and inclusive online experience for all customers in the Chiswick area and beyond. We believe that planning a move, booking services, and accessing important information should be easy and barrier-free, regardless of a person’s technology, abilities, or circumstances.
This Accessibility Statement explains the steps we are taking to make our website more usable and accessible, and how you can contact us with any accessibility-related questions or requests.
Our Accessibility Standard and Approach
We aim to conform to the Web Content Accessibility Guidelines, WCAG 2.1 at the AA level. These internationally recognised guidelines outline how to make web content more accessible for people with disabilities, including those who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, and alternative input devices.
Our goal is to continually improve our website so that people in the accessible Chiswick Movers service area, and all other visitors, can find information about our moving and relocation services without unnecessary barriers.
Screen-Reader Support
We are working to ensure that our website content is compatible with commonly used screen readers. This includes using clear heading structures, descriptive page titles, meaningful text for icons where needed, and descriptive labels for forms whenever possible.
We aim to provide text alternatives for key images and to avoid using images of text where the same information could be provided in a more accessible format. Our intention is that users who rely on screen readers can understand our content, navigate between sections about our Chiswick moving services, and complete tasks such as service enquiries.
Keyboard Navigation
Our website is being developed to support efficient navigation using only a keyboard. This is important for visitors who cannot use a mouse or a trackpad. We are working to ensure that interactive elements such as menus, forms, and buttons are reachable and usable via the keyboard, typically using the Tab, Shift plus Tab, Enter and arrow keys.
Where possible, we aim to maintain a logical focus order, so that moving through our pages with a keyboard follows the visual order. We also seek to provide visible focus indicators, helping keyboard users understand where they are on the page at any time.
Content Clarity and Readability
We aim to write in clear, straightforward language so that our moving services, pricing information, and booking details are easy to understand. We also work to maintain sufficient colour contrast between text and background, and to avoid relying solely on colour to communicate important information.
Our objective is to make content about our accessible Chiswick Movers services understandable across a wide range of devices, screen sizes, and user preferences, including larger text and different contrast settings.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, especially when we introduce new features or service information, to identify and address potential accessibility issues. We may carry out manual checks and use automated tools to help us find areas where we can improve.
Although we strive for WCAG 2.1 AA conformity, some parts of the site may not yet fully meet this standard. We are committed to addressing such issues as we discover them or as they are brought to our attention.
Contact for Accessibility Requests and Feedback
We welcome feedback from users who rely on accessible technologies or have specific accessibility needs. If you experience any difficulty using our website, or if you have suggestions on how we can make our Chiswick Movers services more accessible, please contact us.
When you contact us about an accessibility issue, please tell us as much as you can about the problem you encountered, including the page or section you were using, the type of device and browser, and any assistive technology involved. This information helps us investigate and work towards a suitable solution.
We are committed to responding to accessibility related queries, providing information in alternative formats where reasonably possible, and continuing to improve access to our services for everyone in the accessible Chiswick Movers area.
